Meet Your IT Experts
Your Team that Can Help You Achieve IT Greatness
Introducing the Experts Behind Nitor Solutions
Tim Smith
Founder and CEO
In November of 2006, Tim founded Nitor Solutions. The company takes its name from the Latin meaning “to trust in, to depend upon, to strive, to persevere.” Since then, it’s been his passion to help customers optimize IT efficiency and maximize their potential. His mantra is work smarter, not harder, and he holds several premier industry certifications, including Microsoft, Cisco and VMware.
Before Nitor’s inception, Tim worked with major Winston-Salem corporations as a Director of IT for Frisby Aerospace and Primo Water. While growing a new business, Tim earned his MBA from Wake Forest University in 2008. He graduated from High Point University with a BS in computer science in 1999. He is a “devil-dog” at heart, having served four and a half years in the United States Marine Corps, where he earned many meritorious awards and promotions and achieved the rank of Sergeant. Tim is a lifelong North Carolinian and currently resides near Clemmons with his high school sweetheart.
Chad Carter
President
Chad Carter started with Nitor in 2014 as a Director of Sales and currently serves as President. Prior to working for Nitor, Chad worked for Dell for nearly 10 years in a variety of roles, including sales, services and leadership. He has a real passion for making Nitor’s clients, partners and employees better each day. Chad is a highly trained sales leader and has recruited the best salespeople and engineers to serve on the Nitor Team
He was born and raised in Nashville, Tennessee and currently resides outside of Nashville in Gallatin with his wife and two kids. Chad attended Metro Baptist School and received a baseball scholarship to Trevecca Nazarene University. He is very involved in youth sports and coaches both his son and daughter in travel baseball, softball and basketball.
Calesha Pickard
Vice President of Managed IT
Born and mostly raised in Nashville, TN, she brings a strong background in technology and relationship driven sales. She spent five years at Dell prior to joining Nitor Solutions, where she partnered closely with teams across the North and South Carolina territory. Since joining Nitor in November 2015, she has held multiple roles, building a deep understanding of the business and a passion for delivering value to customers through strong, lasting relationships. She resides just outside of Nashville in Gallatin, TN with her husband and three children. Outside of work, she enjoys spending time with her family, cheering on her kids, and can often be found at the ballfields coaching her son’s baseball team and serving on the Little League Board.
Michael Damron
Vice President of Operations
Michael Damron joined the Nitor Team in 2024 as Director of Installations. Michael comes to Nitor with over 14 years of experience in the Security Industry. During this time Michael has had several rolls in Installations, Customer Service, Sales and Leadership. He was born and raised in Fort Worth and currently resides in Godley, TX with his wife of 15 years and their 2 sons. When Michael isn’t working, he enjoys riding his bicycle, working out, tending to cattle and fences on his Family Ranch.
Rachel Dousharm
Director of Marketing and Acquisitions
Rachel joined the Nitor team in 2025 as the Director of Marketing and Acquisitions. She is a native of Wilmington, NC, and currently resides there. Rachel is a graduate of East Carolina University, where she earned a BS in Marketing and Business Administration. With over 10 years of experience in the technology sales world, Rachel has coached sales teams, managed partnerships, and worked as an individual contributor.
Rachel currently lives in Wilmington with her daughter and husband. She is an avid sports fan, ranging from pro to college sports, and has a strong devotion to Washington Commanders football. In her spare time, you can find Rachel taking her daughter to Jiu-Jitsu and American Ninja classes or enjoying activities in the water.