No matter what industry you’re in, your business likely depends on a wide variety of online communications and services. From virtual chat software to customer-facing support systems, losing network access could leave your company scrambling to deal with a plethora of negative consequences. Delays in one area could lead to problems in another, and even the restoration of the services could result in a workflow backup, loss of productivity and eroded confidence in your company. According to Gartner, something as minor as one minute of downtime can cost your company up to an average of $540,000 an hour.
Whether it’s because of a power outage, natural disaster, or basic human error, no company can afford to deal with the extensive impacts of system downtime. The best way to mitigate downtime risks and minimize the associated costs is to invest in preventative maintenance. If you’re interested in keeping your downtime levels as low as possible without breaking the bank, review these three cybersecurity solutions that can help you avoid costly downtime. At Nitor Solutions, we can provide the solutions your business needs to thrive.
- Identify and Address Threats with a Risk Assessment
To keep your organization protected, it’s important to gain visibility into the existing and emerging threats to your critical assets, operations and intellectual property. The most efficient and cost-effective method of accomplishing these goals is to conduct a thorough risk assessment. This is where your company can identify your current IT requirements, review the adequacy of your existing cybersecurity policies, analyze threats and vulnerabilities and develop practical recommendations for improvement.
- Protect Your Business with a Multi-Layered Cybersecurity Strategy
The key to providing the most comprehensive defense against a variety of cyberthreats is to layer multiple types of security measures so that the gaps, loopholes and vulnerabilities between each measure are significantly smaller, allowing hackers considerably less time and the ability to gain entry. Why settle for a strategy that focuses exclusively on network security when you can deploy a multi-layered strategy that encompasses everything from firewalls and data backup to cloud security and mobile device protection? To implement a strategy like this in your organization, you’ll need to analyze existing weaknesses in your IT infrastructure, review existing security policies and create an integrated mesh of protection around your company’s systems.
- Teach Your Employees to be the First Line of Defense with Cybersecurity Training
If your employees aren’t capable of recognizing a cyberthreat, they cannot be tasked with avoiding, reporting or mitigating one. On the other hand, making employees aware of cyberthreats and how to combat them, is a surefire way of strengthening one of the most vulnerable links in the chain. After all, approximately 95 percent of security breaches occur as a result of human error. No number of firewalls or amount of security software can combat the negative impact of employees who are left vulnerable to phishing, malware and other sneaky tactics. To make sure your employees are the first line of defense against cyberthreats, you’ll want to invest in an ongoing training program that’s customized for your unique business needs.
Secure Your Critical Systems from Cyberthreats and Unplanned Downtime
If you’re looking to invest upfront in proactive cybersecurity measures and greatly mitigate the chances of a security breach hurting your operations and breaking the bank, it’s time to partner with a technology partner that has your best interest in mind. At Nitor Solutions, we’ll assist you in identifying current and emerging threats, implementing a multilayered cybersecurity strategy and providing your employees with cybersecurity training to help mitigate any potential risks. Contact one of our security experts today!
With a global return to the office quickly approaching, the CEOs of the world’s most influential companies are carefully planning what a return to ‘normal’ will look like. According to the 2021 CEO Outlook Pulse Survey, more than half (69%) of companies plan to build upon their suite of digital collaboration tools thanks to cloud services, more than half (69%) of companies plan to build upon their suite of digital collaboration and communication tools.
Why? The answer most likely lies in the fact that businesses can save up to $11,000 per year for every employee who works from home at least part-time. If you are interested in reaping the benefits of reduced overhead costs, review these three ways to leverage technology to your advantage. For more ways to streamline your business and improve productivity, contact Nitor Solutions for all your technology needs.
1. Create a Location-Flexible Work Environment with Cloud Services
As a business owner, you know that outsourcing to remote workers and creating a location-flexible work environment is considerably more cost-effective than maintaining a traditional office work environment. The challenge is determining which tools are most effective at reducing operational overhead while ensuring work is getting done. One solution may be cloud services.
Expect lower implementation costs and minimal maintenance. And with consumption-based autoscaling, you’ll only pay for the resources you use. These benefits are key in reducing capital expenses and improving productivity. Your workforce will be able to work, collaborate and securely access the data they need from anywhere in the world.
2. Slash Costly Phone Bills with VoIP
It’s not uncommon to think of your office phone system as an unavoidable business overhead expense. However, if you’ve been using the same telecom technology for years without evaluating newer alternatives, you’re almost certainly paying more than you should. By cutting your landline connection and switching to Voice over Internet Protocol (VoIP) technology, you can make calls via a broadband internet connection. You can save as much as 50% on VoIP technology, depending on your current system and carrier.
Another key benefit of VoIP is mobility. Your employees can travel anywhere in the world and use their phone to make and receive calls. There are also no additional charges for adding, moving or changing lines.
3. Spend More on Mobile Devices
If you’re looking to slash costs and increase business communication, it’s time to invest in laptops, tablets and other forms of mobile workstations. Not only are mobile workstations considerably more power efficient than desktop computers, but laptops and tablets are also designed to be easy to use. Your remote workers and your bottom line will thank you.
Reach Out to a Technology Partner You Can Trust
When you invest in the right tools, you can reduce your operational overhead costs, increase productivity and achieve your business goals. At Nitor Solutions, we’ll help you identify the right technology upgrades, implement best practices and empower your team with a flexible, efficient work environment. Contact our team to get started.
Cybersecurity has rightfully been an area of concern for many business owners, especially regarding network safety and work from home security. According to a study by IBM, human error is the leading cause of 95 percent of cybersecurity breaches. And with Kate Lister, president of Global Workplace Analytics, estimating that 70 percent of our workforce will shift to telework by 2025, this leads to even greater concern for employers following suit.
So, what can companies do to protect their business against cyberattacks, even with a remote workforce? In this blog, we’ll cover just how you can move forward to secure your company and ensure your work from home security is up to par to battle against an array of cyberthreats.
The Concerns Surrounding Remote Data Security
Remote workforces create a lack of visibility, control and awareness for employers regarding the daily digital practice of their workforce. This leaves not only the employees open to potentially malicious activity, but the employer and their clients as well. And hackers are fully aware of this! More and more, we see businesses falling prey to a number of business privacy and data breaches, including:
- Phishing Scams
- Password Attacks
- Session Hijacking
- Business Email Compromise (BEC)
- And More
Every cyberthreat has the potential to cause long-term damage to your reputation and profitability. So, with risk looming around every digital corner, what can businesses do to halt hackers in their tracks?
#1 – Educate Your Team
The adage, knowledge is power, is a cliché for a reason. Educating your remote workforce on what role they play in protecting the company as a whole is vital to ensure costly mistakes are avoided. Train your team regarding what recent cyberthreats are floating around and clearly define protocols they should implement should data breaches occur.
An additional measure you can take is to provide employees with password policies that require strong, unique passwords and mandatory updates. This ensures that business privacy is never sacrificed over a simple mistake.
Another valuable policy to implement and share with your employees is a data loss prevention (DLP) plan. DLP strategies aid employees in spotting potential risks, active threats and ensures vital information is consistently backed up should the need to retrieve said information ever arise. These easy steps could save your business’s reputation, companywide data, client information and profitability down the road.
#2 – Equip Your Team
Even though providing your team with equipment may seem costly, breaches into your company’s data can be catastrophic. When introducing personal devices to your network, you create easier access points for hackers to retrieve your data. One fix to this is to implement virtual private networks (VPN) and network security measures. These act as gateways to extend private networks across public ones and secure access from any device to your network. As a bonus, you can also better isolate data breaches from your private network.
Having cloud security is another way to ensure data being transferred between remote employees stays protected against cyberthreats. In general, a great rule of thumb to improve work from home security is to implement tools and software that can be regularly updated internally across any number of remote devices. Cloud-based software provides access to those who need it, and security against those who don’t.
#3 – Expand Your Team
Because cybersecurity technology is always evolving to stay ahead of sophisticated cyberthreats, technology updates and clever hackers, it’s best practice to hire an individual or team of IT experts to assess internal and external threats, conduct and evaluate cybersecurity reports, update security hardware and software and ensure downtime remains minimal. However, IT support and cybersecurity roles are notoriously difficult to fill and oftentimes, the hiring process can drag out while you hunt for qualified candidates.
By hiring an external IT support team to manage your services, you’ll get all the benefits of a full-stack team of IT experts at a fraction of the cost of an internal hire. We provide benefits like ongoing support, IT consulting for in-office and work from home security tools and data loss prevention techniques. To learn more about how our expertise can benefit your business, contact us today!
As we have learned, telework and remote work collaboration offer undeniable perks to businesses. Although reduced overhead and improved worker satisfaction are great advantages for any company, telework also introduces a lot of challenges. Most remote workers feel isolated. They can’t connect with their team as easily as they would like. They also experience burnout.
The good news is that there are ways you can address these challenges and keep your team connected. With the right remote collaboration tools, your team can work smarter, faster and improve communication. What technology do you need? Let’s discuss five tools that improve collaboration so your remote workforce can thrive.
1) Personalize the Meeting Space with Live Video Chat Technology
We all know about the tremendous rise in popularity of video chat software. In April 2020, Zoom saw over a 60 percent increase in their consumers’ spending. The reason why is simple. Zoom, Slack and Google Hangouts offer face-to-face interactions that increase engagement. Remote workers initiate team collaboration instant meetings, screen-share important resources, record valuable information for future use and stay informed in chat rooms.
With video conferencing software, teams can host teleconference meetings quickly and effectively. They can invite unlimited participants. People can stream from pretty much any type of device. This allows employees to foster teamwork and collaboration. Whether you’re hosting a companywide meeting, one-on-ones, training course, client meeting, or virtual event, live video chat technology facilitates a creative work environment that brings teams closer together from anywhere.
2) Connect Through Communication Solutions
Internal emails are no longer a thing. All in-house messaging can now be performed with communication tools like Microsoft Teams and Slack. Remote workers can have private conversation threads, organize group chats or align projects into specific group channels. They can also take advantage of integrated file sharing, easy search features and video conferencing capabilities that make working on projects easier.
Although chat rooms are often seen as a workplace distraction, this is a misperception. Team communication tools allow teams to assemble in one place, organize their workflows and get across the information they need quickly and clearly. Team communication solutions speed up work on projects and make certain everyone is on the same page.
3) Prioritize Tasks with Workflow Management Tools
To get your team working together from anywhere, you need a workflow management tool that can help you coordinate projects, prioritize tasks and streamline operations. With a project management tool like Jira, Trello, Basecamp, Monday or Wrike, you have access to in-depth planning features, project tracking applications and a clear visual presentation of task flows. There are also tools to assess employee productivity, get status updates on projects and more.
Remote collaboration and workflow tools help your employees set priorities, meet deadlines and share resources. These applications also provide managers with transparency around productivity and the statuses of projects. With the right workflow management tools, your remote team can enjoy their flexible work schedule and still have the guidance they need for assignments.
4) Use Microsoft 365 for Complete Team Collaboration
For complete collaboration solutions, Microsoft 365 checks off all the boxes, especially for remote work. With a multi-purpose application, remote workforces can use the same applications they have used their entire career on a cloud-based platform. They can work on projects together, share worksheets instantly, reduce overlap, miscommunication and other issues that impact productivity.
Microsoft 365 allows teams to work smarter and faster in a shared workspace. Companies can coordinate everything they need, including internal and client-facing meetings with shared calendars. Teams can also collaborate seamlessly with access to team chat messaging sessions, video conferencing meetings and shared worksheets.
Download Our eBook for More Tips
With the right people, processes and technology, you can collaborate at your best and make remote work easier. If you are interested in learning more work from home collaboration tips, download our Ultimate Guide to Empower Your Remote Workforce.
According to a Harvard Business Review study, 71 percent of the managers surveyed believe that employee engagement is one of the most critical factors in overall organizational success. Considering that most organizations shifted to remote work in 2020, it’s fair to say that every organization could use more work-from-home motivation.
In today’s fast-paced environment, it can be challenging for businesses to keep their team focused and connected. But suppose you can find creative ways to increase your remote team’s engagement. In that case, you will see increased productivity, improved work quality and a higher retention rate of top talent. If you are interested in boosting remote workforce engagement, review these three creative ways to motivate your remote team. For more ways to empower your remote workforce, download our Ultimate Guide.
1) Encourage Face-to-Face Interactions
If 2020 taught us anything, it’s that we can have face-to-face interactions from anywhere. Video conferencing tools like Zoom, Microsoft Teams and Slack can boost engagement and help create a workplace culture that everyone loves. Daily meetings on video are now part of the new normal. There are several other ways that video conferencing technology can increase workforce engagement, including:
-Send Quick Video Messages: Every interaction doesn’t have to be live. Break up the monotony of the video call by sending remote employees prerecorded video messages. Keep them up to date on projects, offer training tips or thank them for their hard work.
-Hold One-on-One Meetings: The perception is that remote workers want to be left alone. The reality is that most remote workers wish to have personalized attention. Hold bi-weekly one-on-one meetings with each member of your team and listen to what they have to say.
-Host Virtual Events: Successful companies have shown an incredible amount of creativity to boost engagement through fun virtual events. Whether it’s a virtual lunch-and-learn, happy hour, trivia game or holiday party, help your team facilitate ways to interact with one another outside of work.
2) Keep Them Connected from Anywhere
To fight off feelings of isolation, remote teams want to connect with their colleagues. Closer communication can also lead to a happier, more productive workforce, so it’s a win-win for employers and remote teams alike to stay connected. With Microsoft 365, remote teams have access to communication tools like Microsoft Teams. This cloud-based platform keeps them engaged in a centralized location for all their communication needs. They can message each other, organize group chats, schedule video calls and share documents in real time.
Team communication tools improve your project workflow, and they can also help team members build relationships. Employees can chat through messenger, celebrate special events in group channels and hold one-on-one video meetings all in one convenient application. The latest technology keeps teams connected and collaborating at their best — and it also increases worker satisfaction.
3) Show Them You Appreciate Their Hard Work
High performers expect to be recognized, which can be a little more challenging when your team is working from home. Fortunately, several technology tools can help you reward your team how you see fit. Sending virtual gifts through email to your team never goes out of style, but if you want to increase company-wide visibility, give praise through a cloud-based HR tool like Bamboo HR or Zenefits. Another option is to invest in an online rewards program like Bonusly to gift your hard-working employees some additional perks. Regardless of how you reward your team, the goal is to show appreciation, improve your company culture and motivate your team.
Reach Out to a Technology Partner You Can Trust
When you drive work-from-home engagement and properly motivate your remote workforce, you can improve employee satisfaction, increase productivity, reduce overhead and reach your business goals. We hope this blog has helped you learn a few creative ways to motivate your team with the newest technologies. If you are interested in leveraging technology to improve the way your remote team works together, download our Ultimate Guide to Empower Your Remote Workforce to learn more.
2020 has been far more educational than most organizations realize. This past year’s events have set the stage for how all business will be conducted moving forward. The strongest and most dynamic companies adapted their communications and collaboration technologies to work efficiently from any location. This change enabled them to have the foundation necessary to compete. Will you be among them?
The road ahead still has blind corners, but making the right changes now will prepare you for any twists and turns in the professional world moving forward. Discover how your MSP can help you take the lessons learned in 2020 and adapt them for future success.
The Latest Tech is Essential
There’s a good chance that some or all your staff switched to remote work at some point in 2020. This was a headache for many businesses because of the numerous unknowns. Business leaders found themselves asking:
- What is the best video chat and phone application?
- How will my staff collaborate on projects?
- Is there a way to protect my data during remote access?
While it may have been a hectic few months, the businesses who found the answers to these questions got back to work before the rest. With a reliable VoIP solution, your team will be able to video chat and call internally and externally from wherever an internet connection exists. Additionally, a cloud file-sharing software like Microsoft’s SharePoint can provide secure and efficient storage. With a robust suite of cybersecurity software, your data will remain safe no matter where it’s accessed. When you have the tools necessary to deal with the unexpected, you can compete more easily.
Fewer Headaches, More Success
Downtime is the enemy of any business. There are a lot of incidents that you expect and plan for by investing in technology. According to The Business Journals, the top three causes of downtime are:
- Cybersecurity threats
- Power or Internet outages
- Hardware failure
This doesn’t consider the likelihood of natural disasters or workspace disasters, like a tornado or building fire, respectively. When your organization is prepared for anything, you stand a much better chance of decreasing downtime and getting your team back to work. No matter if you’re facing a flood, the next pandemic or you simply want to open up your remote staff options, you’ll be free to plan your next steps.
Your MSP Can Make It Happen
Investing in the latest tech to maintain communications and mitigate downtime is a must, but you still have a business to run. Are you prepared to ensure your investment is set up correctly and maintained so your staff could communicate and collaborate at all times? With Communications as a Service (CaaS), you don’t have to worry about it.
CaaS allows you to hand off the planning, deployment and maintenance of your communications concerns from the very start so that you can stay focused on your daily tasks. When you partner with a managed services provider, this becomes your reality. They take the time to understand your current needs and future goals to ensure you have the communications services you need.
We Can Get You There
With the right technology in place, you and your team won’t waste valuable time troubleshooting communications tech. As your technology provider, we want you to know how to best use your IT. This way, you can unite your entire staff with communications and collaboration technology that fully integrates with your existing systems. Allow our expert staff to prepare your business for what comes next with the best communications and collaboration technology available.
Get the conversation started when you meet with us. Contact us today!